Tag Archives: data

Process Post 9 – Data Trails

As, Suzanne Norman (2015) reflects, “so much for the data trap.” In the Bezosphere of 2019, data governs decisions, policies and movements, but as everyday web civilians, what does our trail mean? How do we contribute to analytics, and as such, how does our online behavior dictate what we see, what is created and how, as bloggers, we design, re-design and promote what we post and share?

In the past month, Google Analytics has shown that ReRouted has had 28 users, 63 sessions, 28.57% bounce rate and an average of 5 minutes and 58 seconds spent on the site. This bounce rate is considerable, particularly now, as it’s significance was discussed in tutorial, and I hope to believe its due to my content and not just family members and friends reading a couple pages of this blog. The average length of a session seems to match the length of a post or two. So, it makes sense having these two analytics do ‘well’ in terms of an amature blog.

As noted by the Pod Academy (2016), our blissful lack of awareness in leaving breadcrumbs of ourselves online is something we’re not entirely aware of, and unlike brick and mortar libraries and bookstores, what we touch is counted, assessed and re-presented to us as marketing chameleons. Our blogs then, become digital shapeshifters; responding to what is required in order to elicit activity and move users towards content that generates data we like to see. The question is, does Google utilize analytics as a kind resource for bloggers and developers alike, or is it a self-serving service that gives them access to ours, as well as our readers’ information? Moreover, does this matter?

Here, Brian Mac Namee (2016) suggests that yes, we leave data trails everywhere we go, but this is the world we live in, and like other things we have come to accept, we must forge ahead and understand that there are consequences of convenience. Further, he argues that data trails do not equate to a dystopian now, but rather, these are algorithm breakthroughs that are exciting from the perspective of science. On Apparel, Venkat Viswanathan (2017) agrees, but from a consumer perspective; we are leaving an identifiable residue of activity that teaches us about consumption, impulsivity and behavior. Is this ethical? I’m not certain I am the right person to suggest either side of the fence, but in living within a digital world that targets my interests, shares my data and influences what I see, I offer my implied consent.

This begs the question; are we aware of what we are contributing to; this murky pool of data? If we apply the concept of implied consent, can our understanding suggest to the omnipotent social creators like Google, that we accept all ramifications of dropping data behind us for the collection and interpretation of others? Alternatively, what factors jeopardize implied consent, such as age, ability, demographic, disability, etc? Do people really know what they’re getting themselves into, and if they do, is it too late for them to wash the trail behind them?

Is our information public? This question has been of contentious debate, which you can read about here, but in consideration of our understanding of the Internet as a public space, we should, as we would in a mall or library, be aware that our activity is not private. Education and awareness is fundamental in providing society the tools, or at least the knowledge, that our actions are observable, and while less pervasive, our purchases have always been recorded. So, are Google and Amazon the culprits of this contention, or is it capitalism in general? We are quick to blame technology, but like a race to the finish, we’re always pointing fingers at whomever crosses the line first.

Process Post 9 (Our Analytics)

This was an interesting week for a process post as we had to focus on the analytics of our website and the data collected. I never had an opportunity to create something where I would be able to look at a detailed analysis of user data. My experience with analytics has only been with my Instagram account, but I was unaware of the amount of information that could be accessed through Google Analytics. Unfortunately, because I have not promoted my site very much (as I was unaware coming into this class that we were going to be working with analytics) the data for my blog was marginal. This did make it a little more challenging to work with.

Audience data (Sept 23 – Nov 11)

Since I have not had experience working with Google Analytics, I must admit that it is quite overwhelming and complex to understand. Luckily, with Monique Sherrett’s presentation, some clarification was made in regards to Google Analytics. However, I will definitely have to continue to take some additional time navigating the site and understanding the data in order to fully grasp what I am looking at. Nevertheless, there was still information that provided insight as to how my audience was interacting with Here, There.

Looking at the basics of what is shown (from the start of syncing Google Analytics to the week of this Process Post), it is apparent that visitors to my site came in waves. I was not surprised by this as it was most likely due to certain moments within the course when we were to edit, observe or look at our peer’s sites. The audience overview shows that most users are new with only a few returning visitors. One aspect that I was most surprised by was seeing that a few users came from outside of Canada, such as the United States and even as far as India; I had to question how people found the blog when it was not publicly advertised.

More detail of users and visitors to site (Sept 23 – Nov 11)

Looking at the acquisitions, what surprised me was the average session duration at around 8:12, which was much longer than I expected. In addition, after adding goals for my conversions (having visitors enter my site), it was apparent that I was meeting them, which is also something that I did not expect given that I was not able to frequently update my blog as much as I intended.

Acquisitions of site (Sept 28 – Nov 11).

Seeing that most users and visitors landed and spent most of the time on the homepage, ways that I could change my online publication is making sure that the homepage is visually appealing and captivating. It would also be important to make sure the content on the homepage will have users continue to navigate and explore my blog, instead of leaving. Overall, having the ability to look at the analytics for my site was an eye-opening experience into how our work can create certain outcomes. It would be interesting to publish and share my blog throughout more media outlets in order to obtain more data and further insight into my audience and visitor engagement.